Terms & Conditions

The following terms and conditions apply to all transactions made from Artizen Artisan. Please read them carefully and we suggest your print a copy for your records. 

All products are subject to availability and can be withdrawn at any time. 

Items are photographed as naturally as possible to provide an accurate representation of their true appearance. However, please bear in mind that the colour of the item shown on your screen may vary depending on your specific screen settings and the lighting conditions under which you are viewing it, which can affect the overall perception of the product.

If your order cannot be fulfilled for any reason, we will promptly inform you and suggest alternatives if available; alternatively, we will offer a full refund without any hassle. We want to ensure that your shopping experience remains seamless and satisfactory.

Payment can be made securely by any major credit card or debit card except American Express, ensuring that you have convenient options for completing your purchase. Payment will be debited to your account before the goods are dispatched, providing a streamlined process for order processing. All prices are clearly stated in Pounds Sterling to avoid any confusion.

In the unfortunate event that goods are not delivered: We will make every effort to complete your order and ensure that your payment details are 100% secure throughout the transaction. Should your goods be lost or damaged in transit, please notify us as soon as possible by email at: services@artizenartisan.co.uk, and we will assist you in resolving the situation swiftly and satisfactorily. Your satisfaction is our priority, and we appreciate your understanding in these matters.